The burgeoning technology and digitization have started making users want everything at their fingertips. In this digital era, making the most of mobile devices is the need of the hour. The paradigm shifts in digital trends have surge people's interest. Right from booking movie tickets to nightclubs and special events, everything is handy now. This boosts the need to develop a ticket booking mobile app.
Event Tickets Booking Mobile App – Overview
An event ticket booking mobile app has outshined as a solution to the tedious process of booking tickets either by standing for hours in the queue or via web booking. With the help of a mobile app, one can easily create their account and save the dates of the events they wish to attain. The app has made it possible for people to book their favorite seats or check the next event's dates. The event booking mobile app provides a seamless ticket booking experience and takes the users through a hassle-free process. One can make their reservation remotely via a mobile app sitting at any corner of the world.
The event ticket booking mobile apps not only allow you to book tickets it also introduces the user to interesting places if he/she is new to that city. It helps people meet the like-minded people that draw their attention. If you have installed the app, you will be displayed the relevant information like event dates, timings, venue, ticket price, etc.
Such a ticket booking app spread awareness about any festival celebration going on in the city. For instance, Dandiya Nights are among the biggest festive celebrations where people of different areas come together at a particular venue and enjoy the Navratri evenings. One can learn about the celebration's details on the event booking apps and book their tickets.
With so much to offer, the ticket booking app has gradually been installed on over half the population’s phones. It creates a win-win situation for both businesses and the users as it is available to a huge number of users and gives them hassle-free access to the online ticket booking process.
Now it's time to know the working of online booking apps.
How do the online boking apps work?
Here's how this wonderful app wok:
Users are allowed to access the event details at any time of the hours, remotely. One doesn’t need to wait for the next morning to book their seat. They can choose from a plethora of events available on the app and plan their day accordingly to attain their favorite show.
The payment process is online, and there is no need to have any manual personnel. The payment received is directly reflected in the registered bank account of the business owner.
The app allows the event organizers to save the booking date, and they don’t have to deal with the users individually. The need for manual labor is reduced, and the process is made smooth.
The online event booking app will let the service provider have a check on the number of tickets sold. One can mark the seats sold via a mobile app in a different color so that any new user can select from the remaining seats.
The online booking system's transparency can help the service providers create a record of the real-time insights to observe their growth.
Why invest in an event booking mobile app?
There is no doubt, the introduction of online booking apps has helped the event industry grow leaps and bounds. This advancement has made easier the life of both the users and businesses. It has helped their service grow and save money on capital investment. Some statistics supporting the same are mentioned below:
By the end of 2020, revenue in the segment of event ticket booking is expected to reach up to $24,883 million.
As per Statista, the anticipated annual growth rate is 34.7%, which has estimated the market volume of $81,979 million by 2024.
By comparing the trends in all countries, the maximum revenue generated would be from the United States ($9,246 million by the end of 2020).
Sports is the largest segment in the industry, and it is believed to grow to $9,581 million this year.
Now let’s check out the graphical representation of rising trends in events year wise.
The below chart is showing the number of users booking through these apps. The chart is prepared, keeping in mind the impact of COVID-19 in 2020.
A paradigm shift is observed in the ticket booking method. People have welcomed this change and are appreciating the process. With this, a drastic decrease is seen in the potential fake ticket selling. Here's a report showing the age group of the users using the app.
What are the ticket-buying habits of people?
We have provided various pictorial images to help you understand the ticket buying habits of people. Let's check them out below:
Geography:
Gender and age
Types of events
Ticket costs
What are the general features of the event ticket booking mobile app?
Customers Panel
Under the customers’ panel, the following are the features to be included:
Registration - Like other mobile applications, the online ticket booking app should also have the registration feature where users will fill in their details and create their account to make a transaction. To boost the sign-up process, the user can even sign up via one of their social media accounts like Facebook or Google. Even the option of mobile phone or email sign-up is also available.
Nearby events & Event listings - Using the GPS tracking feature, the user's location can be founded, and they can get information about the events organized near their location. The app's homepage will also have a list of the events organized near the user’s location. This will let the user get access to a larger number of events along with the details.
Search Filters - This feature will let the users add their likings in the app. As a result, users’ search will be updated to what he/she wishes to see on their homepage. One can even choose the kind of events they like and a suitable time to attend.
Reviews and ratings - It is one of the most important features any user would like to have. This feature helps them decide whether to book a ticket now or not. Every rating act as a convincing approach for other users.
Ticket Download - After the user has booked the ticket through the app, it can be sent on their email ID as a symbol of ticket confirmation. Then the user can download the ticket as the gate pass on their cell phone. It saves ticket printing time and paper.
Select desired seat - A user can check out the seating arrangement at any event and select the desired seat as per their preference.
Booking history - It is another feature that a customer would like to have in a ticket booking app. The booking history is recorded automatically by the application for the future reference of the user.
Admin Panel Features
Shows and Events management - The admin has the authority to change and edit the event details at any point of time. The users can be informed of the changes made and even about the special pricing of tickets for any charity event or any such thing.
Customized Dashboard - A customized dashboard gives complete control of the app performance to the admin. It can help them in getting insight into the app. The real-time analytics of tickets booked for each event, downloads made, the number of users on the app, and more information is available on the dashboard.
Push Notifications - Any user would love to get notified about his/her most awaited concert or event organized in their area. The admin can send a notification to the users mentioning the details of events. In case if someone inquired about any event, the admin can forward the required detail through this feature.
Revenue management - The money earned via the mobile app can be easily managed by the admin, as the payments are made online, and the process is transparent.
How to develop a successful events ticket booking mobile app?
When you are developing an event ticket booking app, you should also have its website version. As there may be customers wishing to book tickets through the web portal. Both the mobile app and website will add to your revenue as it’s all about people’s preferences. You never know who is booking the tickets as they may be tourists who wish to enjoy any event, and they may ignore installing your mobile app just for a short period.
What is the required tech stack for booking app development?
Hosting: Amazon EC2
Content delivery network: Cloudflare/Amazon CloudFront
SMS, Voice, and Phone Verification – Nexmo, Twilio
Push Notifications – Twilio, Push.io, Firebase
Payments – Braintree & PayPal, Stripe, EWallets, Netbanking
Email – Mail Chimp Integration
Database – MongoDB, HBase, Cassandra, Postgress,
Cloud Environment – AWS, Google, Azure
Real-time Analytics – Hadoop, Spark, Apache Flink, Cisco, IBM
Map Navigation – Google Map
Load Balancer– Nginx
Caching– Hazelcast
UI– ReactJS, BootStrapJS
Code Repository– Git
Messaging queues: AWS Simple Queue System
What team structure would be required for event booking mobile app development?
Ticket booking app development might be a time-consuming process. Hence you must be backed by the experts’ knowledge who have relevant experience in the desired field. Your proficient team must include:
Project managers
iOS app developers
Android app developers
Front end and Backend developers
Graphic designers
UI/UX developers
Quality analysis experts
If you don’t have a team, you can surely look out to one of the best mobile app development companies. They can help you with the same.
Wrapping up
Now you know why you should invest in online ticket booking app development, what features should be integrated into your app, and the professionals involved in this process. It's time to take a firm step towards your app development process. If you have a well-experienced team, that's fine; if not, Panacea Infotech is the mobile app development that can help you develop an app that will rank on the app store.
We have developed 3000+ apps and boast of fulfilling the clients’ requirements from around the globe.
Contact us to discuss your idea.
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